Privacy Policy

Wild Medicine Apothecary LLC (“Wild Medicine Apothecary”, “we”, “our”, or “us”) runs this website and is responsible for how your personal data is handled.

We believe knowledge — and privacy — belong to the people. This page explains what we collect, why we collect it, and how we protect it.

We treat your information the way we treat our herbs: clearly labeled, handled with care, and never shared carelessly.

What information we collect

When you visit wildmedicineguide.com, we automatically collect some basic information about your device and how you move through the site. This can include:

Your web browser, IP address, and time zone
Some of the cookies installed on your device
Which pages you visit, what brought you here (for example, a search engine or another website), and how you interact with the site

We call this “Device Information.”

If you choose to interact more deeply with the site — for example, by:

Placing an order
Joining a newsletter list
Filling out a form or contacting us

—we may also collect personal information you share with us, such as:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via our payment provider)

We only ask for what we need to fulfill an order, answer a question, or provide a service you’ve requested.

Why we process your data

Our priority is your privacy and security. We only process as much personal data as we need to:

Run and maintain the website
Process and ship your orders
Communicate with you about your order, questions, or requests
Send emails or newsletters you’ve asked to receive
Improve the way the site functions and is experienced

Information collected automatically (like Device Information) is used to:

Watch for potential abuse or attacks
Create anonymous statistics about how people use the site

Those statistics are not used to identify you personally.

You can browse the site without telling us who you are. If you choose to use certain features — for example, subscribing to our newsletter, placing an order, or filling out a contact form — you may share personal details such as your:

Name
Email address
City of residence
Organization (if applicable)
Phone number

You’re always free not to provide this information, but some features may not work without it (for example, we can’t ship you an order if we don’t have your address).

If you are ever unsure which details are required, you’re welcome to email us at info@wildmedicineguide.com.

Your rights (especially if you are in Europe)

If you are a resident of the European Economic Area (EEA) or the UK, you have certain rights regarding your personal data. These include:

The right to be informed – to know how your data is used
The right of access – to ask what data we hold about you
The right to rectification – to correct inaccurate or incomplete data
The right to erasure – to ask us to delete your data in certain circumstances
The right to restrict processing – to ask us to limit how we use your data
The right to data portability – to receive your data in a structured, commonly used format
The right to object – to object to certain types of processing
Rights related to automated decision-making and profiling

If you’d like to exercise any of these rights, contact us at info@wildmedicineguide.com.

We process your information to:

Fulfill contracts we might have with you (for example, when you place an order through the site), and/or
Pursue our legitimate business interests described in this policy

Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites

Sometimes we link to other websites, resources, or makers. These sites are not owned or controlled by us. Their privacy practices are their own.

We encourage you to read the privacy policies of any third-party sites you visit, especially before sharing personal information there. We cannot be responsible for how other websites handle your data.

How we protect your information

We store the information you provide on computer systems in a controlled environment, protected from unauthorized access, use, or disclosure. We use reasonable administrative, technical, and physical safeguards to protect personal data from:

Unauthorized access
Improper use
Modification
Disclosure

That said, no method of transmission over the internet or electronic storage is ever 100% secure. We do our best, but we cannot guarantee absolute security.

When we may share or disclose information

We do not sell your personal information.

We may disclose information we collect, use, or receive:

When required by law (for example, to comply with a subpoena, court order, or other legal process)
When we believe in good faith that disclosure is necessary to:
- Protect our rights
- Protect your safety or the safety of others
- Investigate fraud
- Respond to a government request

We may also share information with service providers who help us run the website, process payments, ship orders, or send emails. They only receive the data they need to perform their services and are expected to protect it.

Contact

If you have questions about this Privacy Policy, your data, or your rights, you can reach us at:

Wild Medicine Apothecary
Email: info@wildmedicineguide.com

✦ WILD MEDICINE APOTHECARY — TERMS & CONDITIONS

Last updated: 11/2025

(If you’re reading this whole thing: congratulations, you’re officially an Apothecary Lore Scholar.)

1. About Wild Medicine Apothecary

Wild Medicine Apothecary (“WMA”, “we”, “us”, “our”) is a working apothecary creating handcrafted cleansing tools and herbal educational resources. Everything is made in small, human-scale batches — mixed by hand, measured by scale, and occasionally accompanied by a cat who believes she is management.

By exploring this website or purchasing from it, you agree to these Terms & Conditions.

2. Use of This Website

All content on this website — including articles, scrolls, product descriptions, photography, and the occasional poetic tangent — is for general informational and educational purposes only.

We do not diagnose, treat, cure, or prevent illness.
(We do, however, think a warm bath and a moment of quiet can help most spirits.)

Always consult a licensed healthcare provider for medical concerns.

3. Product Safety & Information

Our cleansing tools are crafted with care and made following cosmetic safety guidelines. But every body is different — like leaves on the same tree.

By purchasing, you acknowledge that:

You will read all ingredient lists before use
You’ll discontinue use if irritation occurs
You’ll use products as intended
Ingredients are openly listed, but formulations remain proprietary (our grimoire has locked pages)
All products are free of essential oils and synthetic fragrance.

4. Educational Materials (Scrolls)

We offer two branches of knowledge:

Open-Source Scrolls

Free herbal teachings for anyone wishing to learn.
You may use them for personal study and non-commercial practice.
(Share knowledge, not the PDF file, please.)

Paid Scrolls

In-depth formulation templates and guides for aspiring apothecaries.
Each purchase grants a single-user license — not ownership.
Paid Scrolls may not be copied, resold, or distributed.

Basically: read them, learn from them, use them — but don’t repost them on the village bulletin board.

5. Intellectual Property

Everything here — text, images, scrolls, product names, brand voice — belongs to WMA.

You may not:

Copy product formulas
Reproduce or share paid scrolls
Republish content without permission

(This includes the mischievous act of screenshotting entire pages for TikTok narration.)

6. Orders, Payments, and Refunds

Due to the nature of small-batch products and digital materials:

All sales are final
If your physical order arrives damaged or incorrect, contact us within 5 business days and we’ll fix it
Digital files cannot be refunded once downloaded

Your satisfaction matters — But we simply can’t take back a stone once it’s been dropped into a bath.

7. Shipping

We currently ship within the United States.

Please note:

Wild Medicine Apothecary is not responsible for:

Packages marked “delivered” but nowhere to be found
Postal delays
Addresses entered incorrectly at checkout (double-check — Mercury is always watching)

8. Privacy & Data

We respect your privacy like a hedgehog respects a pile of leaves — fiercely.

We do not sell your information
We do not share your information
Payment info is processed by secure third parties (e.g., Stripe, PayPal)
We never see or store your credit card details

See our Privacy Policy for more depth (bring a lantern).

9. Limitations of Liability

By using this site or purchasing our products, you agree that WMA is not liable for:

Any adverse reactions
How you use educational materials
Any damages related to website use

You use all products and resources at your sole discretion.

We offer tools and knowledge — what you do with them is your ritual.

10. Contact

Questions?
Concerns?
Found a typo that feels like a secret omen?

Reach out at:
📨 info@wmashoppe.com

We’re a small team, basically a one-woman show — please allow time for a human to respond.

✨ A Final Word

Welcome to the Apothecary.
We’re glad you’re here.

If you've read all of this:
You are now one of the few, the brave, the curious — the kind of person who reads fine print like it's marginalia in an old herbal grimoire. We salute you.

📦 SHIPPING POLICY

At Wild Medicine Apothecary, everything is crafted in small batches, packed with care, and shipped like a little spell in a box.

Here’s how your order makes its way from my hands to yours — clean, honest, and without unnecessary mystery (the fun kind of mystery we keep, but never apply to shipping).

Processing Time

Orders are typically processed within 3–7 business days.
During busy seasons, product launches, or cosmic interference (Mercury retrograde, unexpected snowstorms, children’s birthday parties), processing times may extend slightly.

If there’s ever a significant delay, I’ll let you know.

Shipping Methods

We ship through major carriers (USPS, UPS, or similar) depending on the size, weight, and destination of your order.

Once your order is shipped, you’ll receive a tracking number so you can watch your package make its heroic journey across the land.

Shipping Issues

If your package is delayed, lost, or appears to be wandering the earth like a mythic pilgrim, please reach out. While carriers are responsible for delivery once the package leaves my hands, I’ll do what I can to help investigate and resolve issues.

If a package is marked delivered and is nowhere to be found, please check with neighbors, household members, or delivery photos. Sometimes packages like to hide.

International Shipping

Yes, we ship internationally when possible.
Please note that customers are responsible for any customs fees, taxes, or duties. These vary wildly from country to country (like herbs growing differently across regions).

Packaging

Every package is intentionally assembled: eco-conscious materials whenever possible, safe for transit, and with minimal fluff. Expect simplicity, function, and a bit of apothecary charm.

⭐ Treat note:

If you’re still reading this… wow. You and the Terms-of-Use crowd should form a club.
Snacks for all.

🔄 REFUNDS & RETURNS POLICY

Because Wild Medicine Apothecary items are handmade, small-batch, and often perishable or personal-use products, returns are handled with care and common sense.

Returns

Due to the nature of skincare, herbal goods, and personal-use items, most products cannot be returned once opened or used.

However — if something arrives damaged, defective, or clearly not as expected, please email me within 7 days of delivery at info@wildmedicineguide.com and I will make it right.

I don’t leave people hanging. It’s not the apothecary way.

Exchanges

If you received the wrong item by mistake (for example, you ordered a Toner and received a Salt Stone), please let me know. I will correct the error at no cost to you.

Cancellations

Orders may be canceled within 24 hours as long as they haven’t shipped yet.
After that, your package is already in motion and cannot be called back without summoning higher powers (postal workers).

Non-Returnable Items

Custom blends
Perishable herbal goods
Opened skincare products
Sale items (unless damaged upon arrival)
Gift cards

If Something Goes Wrong

Email me. Truly. I’m one person behind this apothecary, and I take every order personally. If there’s a real issue, I’ll work with you to find a solution.

🎁 If you’ve made it this far:

You’ve officially read more than most humans ever will. Treat yourself to a cup of tea, a stretch, or a moment with the nearest plant. You also deserve a cookie. Or a bath. Or both, at the same time, if you’re living dangerously.